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Shipping & Returns
Store Purchases
Orders ship on business days Monday thru Thursday to prevent melt. We monitor weather and transit time to determine when we can ship, to ensure the chocolate arrives to you safely.
Club Subscribers
Bar & Cocoa subscriptions ship early in the second week of every month. Every shipment should arrive by the end of the same week. The cut off date is the 4th of each month. (But chat us up, we can often accommodate a few late orders!)
Examples
Subscription ordered: January 27th
First box shipped: Second Monday or Tuesday of February
Subscription ordered: February 5th
First box shipped: Second Monday or Tuesday of March
We love shipping chocolate all around the world. Because of the costs associated with shipping internationally, all international orders are final sale. Please review your country's international custom and duties as we are not responsible for the payment of those fees. The club subscription is only available in the United States at this time.
We ship to over 220 countries usually via DHL Express. Shipping cost is dynamic, and calculated at checkout based on the total weight.