Subscriptions

What Does My Chocolate Subscription Include?

Bar & Cocoa chocolate club includes 4 bars of bean-to-bar chocolate every month. We ship the bars we love (and we hope you do, too!) Your chocolate subscription box will arrive once every month.

How Does Billing Work?

Subscriptions renew automatically, UNLESS specified to be a Gift. You can cancel automatic renewal by logging into your Account.

Subscriptions are re-billed on the same date as your first purchase date every 3, 6, or 12 months, depending on your term.

Can I Swap Between Dark & Classic and the Adventure Boxes?

Yes, you can swap between the two different club boxes at any time. Go to your Account, log in, and click on My Subscriptions. From here, click on the "Edit" button on the subscription line, which will open a window on the right side. Look for a dropdown menu on the bottom, and select a new Type. Then make sure to click the "Update" button to save changes. Once you make these changes, you will also receive an email to confirm that you made a change.

What If My Chocolate Arrived Melted?

Shipments to warmer cities, or anywhere during warm weather months, may include ice packs and insulation to prevent melting. We take precautions to protect your chocolate. We recommend being available on delivery days (you receive an email when your order ships) so you can get it indoors as soon as possible.

Please have your chocolate shipped to a location where it is not left outside in the heat whenever possible. In the unlikely event that you experience issues with your order, please contact us immediately, and we'll make it right.

Can I Change, Skip or Cancel My Subscription?

Your Bar & Cocoa subscription is automatically renewed for your convenience unless you specify it as a gift during checkout.

You can skip a month, change the delivery address, cancel your renewal, or make updates to your subscription at any time by logging in to your Account.

If you have issues, contact us by using the Messaging bubble on the bottom right.

I'm Buying a Gift, How Do I Tell the Recipient?

For club subscriptions, if you select YES for Gift, we will ask for your recipient information so we can alert them about the gift. This allows them to manage their deliveries, shipping address and more. You can also print out this Chocolate Club Gift Certificate to give it to your recipient.

For all orders, you can add a free Gift Note at checkout, which we print on a card and include with the order.

Can You Ship Subscriptions Internationally?

At this time, Club subscriptions are only available in the United States.